Clockmax.com, operated by Online Distribution Company, LLC, is dedicated to providing you with the service that you deserve and expect. We will process your order promptly and take care of your special needs.
Secure Site Checkout
Our checkout pages have special site security designations to prevent the unauthorized transmission of your credit card information over the internet. The web site address automaticaly starts with "https://" which is an indication of the secure site. Additionally, your internet browser screen will have a padlock icon also indicating the site is secure.
Credit Card Charges
You must provide the correct billing address that matches your credit card prior to our accepting your order. Credit cards outside the United States and Canada will not be accepted. Contact us by telephone to arrange alternate payment options.
Shipping
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Time recorder orders over $200 will include UPS ground shipping in the 48 contiguous United States.
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All other products will incur additional shipping charges.
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Extra charges will be added to any order other than UPS ground shipping (e.g. air freight, Federal Express)
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Shipping charges will be added to all orders for Alaska, Puerto Rico and Hawaii (any dollar amount).
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We utilize a variety of warehouse locations across the United States. In most cases product will be delivered in one-two business days. All products should be delivered within 5 to 6 business days in the 48 contiguous United States.
Damaged Shipments
If you receive one of our orders and the box appears to be damaged, you should not accept delivery without noting the damage with the carrier.
Sales Tax
Sales tax will be added to orders shipped to North Carolina addresses.
Manufacturer's Warranty
All units are new and unused, with a full manufacturer's warranty. In most cases the warranty period is one year (some are two years). You must register your unit with the appropriate manufacturer to take advantage of the warranty.
Returns
All time and attendance purchases can be returned within thirty days of purchase with a full refund of the purchase price (additional shipping is not refundable). We will assist you with any warranty issues and returns during the first 30 days after your purchase. You must obtain an authorization number before returning any item. No refunds are available after 30 days have elapsed.
Quotations Contact us for quotations prior to ordering. We will be happy to provide written quotations for internal purchasing departments. We will also provide special quotes for volume purchasing.
Affiliate Our affiliate program is very simple. If you place a link on your web site to our site, we will pay you a commission for each order placed at our site. Commissions are tiered based on your referrals and start at 2% of the gross sales.
Email info(at)clockmax.com and we will be happy to provide you with more information and a unique trackable link to our web site. You simply include the trackable link on your site. We will also provide you with a second link where you can check the status of any referrals.
Manufacturer's Information
- Acroprint 800-334-7190 (8:00am to 5:00pm East Coast time zone).
- Lathem 800-241-4990
- Royal 800-272-6229
Other Links:
Online Distribution Company
Clockmax.Com
PO Box 366
Bunn, NC 27508
(800) 294-4264
We recently changed our email address due to the high number of virus emails we received. Be sure to substitute @ for the (at) shown below.
info (at) clockmax.com | 
